Home Forums Mobile: iOS + Android phones iOS update burns out iPhone U1 chip

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    janine
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    Apple released iOS 13 and followed it up with a series of bug fixes, sometimes within days of each other. However, it seems that one update is causing problems with the U1 Ultra Wideband chip in the iPhone 11, 11 Pro and 11 Pro Max. In fact, it is causing the chip to fail.

    Sometimes problems affect just a small number of users, but this one must be pretty significant because Apple has gone so far as to put up a page on its website describing the problem <span>support.apple.com/en-gb/HT208733
    </span>

    Typically, the iPhone shows an error message that says Cellular Update Failed, but sometimes it says that Apple Pay requires an update and cannot be used until the issue is fixed. That sucks if your only method of payment is Apple Card and Apple Pay.

    Apple has two suggestions:

    • Plug the iPhone into a Mac or Windows PC and check for updates
    • Take the iPhone to an Apple Store or authorised repair center

    There are reports that some people have had their iPhone replaced, so it looks like the iOS update is causing a chip failure.

     

     

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